Performance KIA
545 13th Ave , Thunder Bay, ON, P7B7B4
Member since July 14, 2014
545 13th Ave Thunder Bay ON P7B7B4Overall Score
Performance KIA917 Reviews
653Review Ratings Breakdown
Consumer Reviews
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financing
February 07, 2017
The service area is always good, however, there was confusion around 0% financing, 0% down, and I signed without reviewing it correctly and now I'm stuck with almost $3,000 in financing charges. Talked to the manager but he said there was nothing he could do. I feel the signage is misleading and have asked him to PLEASE tell folks clearly so no one else ends up feeling so disappointed.
Written By: Amber
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Great all around!
February 07, 2017
Thank you to the Service department for the great care we get with my Kia Sorento ! I really enjoy my car ! Bev.
Written By: Beverly
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Buying was good after follow up was not
February 07, 2017
Because I live out of Thunder Bay I am unable to collect points, even though for the last 2 years almost ever oil change and servicing has been done at a kia dealer in Emo. I have tried to call your office on this and have never gotten a return leaves me with the feeling that the only thing that is cared about is selling.
Written By: Linda
Linda, thank you for bringing this to our attention. You most certainly do earn Kia Rewards points when you do your servicing at our Emo satellite location. We have back-tracked all of your invoices and applied the required points to your card.
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work was well done
February 07, 2017
desk people were courteous and helpful and when a problem arose with a missing article they solved it immediately. gave me a free car wash for that instance. car was very cleanly washed but articles had not been put back at all inside the car from the trunk. Servicing was well done.
Written By: Winona
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Very plesent quick to find what I was looking for .
February 07, 2017
Was my first time purchancing a car. I was very pleased how helpful and how well they helped me to get financing and to find me what I was looking for as if they could read my mind . I felt that my first time experience was better than expected my sales lady went above and beyond for me .
Written By: Shaunna
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it was ok
February 07, 2017
left my car there for an oil change and picked it up when work was complete. nothing out of the ordinary, work was done that was requested and I am very happy
Written By: David
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I was getting a # 5 service done plus the front brakes redone and they finished almost a hour early.
February 07, 2017
I had brought my Sorento in for a day of major work. Once I brought it home, I noticed an oil leak. Called the service dept. and was able to get it in within 2 days. Found the problem and had me on my way within an hour.
Written By: Terrance
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Customer Service
February 07, 2017
The customer service at Performance Kia is always wonderful to work with! They are polite, professional and always pleasant. They go over the work that has been done to my vehicle extensively and with attention to detail.
Written By: Richard/Lindsey
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Service
February 07, 2017
Customer service is always great there. Haven't had a problem yet that was not taken care of with no problems. Thinking on buying another car
Written By: Mark
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Alyssa was awesome.
February 07, 2017
We went in to reduce our interest rates and came out with a new car. Alyssa got us a deal we couldn't refuse.
Written By: Esther
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