Performance KIA
545 13th Ave , Thunder Bay, ON, P7B7B4
Member since July 14, 2014
545 13th Ave Thunder Bay ON P7B7B4Overall Score
Performance KIA917 Reviews
653Review Ratings Breakdown
Consumer Reviews
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The best experience and all team members I have dealt with have been very professional.
September 19, 2016
I am leasing a 2016 Forte. The person I lease from is Cindy Levanto-Kawahara in Thunder Bay. I have just recently had my first service experience after so many kilometers. Excellent service again.
Written By: Carol
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Service #4
September 19, 2016
The service was of exceptional quality and done faster than the stated time. I have wanted to remain with this garage because of this high level of consistent service.
Written By: Ted
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Fast and efficient
September 19, 2016
Performance Kia did an oil change on my car this past August. I waited in the shop for it to be done and it was done in about an hour. My only nitpicks (and they are nitpicks) are that I didn't get the sheet to take home with me and they forgot to reset my oil change counter in my car but I figured out how to do it myself anyway :)
Written By: Harmony
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Tina has gone above and beyond. Great new addition to Kia!
September 19, 2016
oil change, paint repair warranty issue, back up module warranty issue, although I had to wait several months for my back up module as it had been on back order, Tina was very compassionate and understanding.
Written By: Margaret-Ann
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Service provided was complete, on time and well done!
September 19, 2016
Oil change and annual paint protection and detailing service. The rest of my experience is covered in the one-liner above.
Written By: Sirkka
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Just another number
September 19, 2016
I went in for a recall replacement and asked for them to look at the front suspension since they were changing the control arm already. When I picked up my vehicle, they said everything was fine and sent me on my way. The vehicle is making loud knocking noises still in the front end and they failed to tell me that I had two burnt out light bulbs in my brakes. They were noted on the inspection sheet but no one told me or asked me to replace them. I wrote them a letter about poor service a few years ago and never heard back. I won't be buying another KIA.
Written By: Daniel
Daniel I apolize for not proceeding with replacement of 2 rear brake bulbs. This should have been brought to your attention. We would like to take a look at your front end to find out the loud knocking noise. I see by your history that all items covered under Kia Canada Warranty have been completed. Please call myself (Bob) so I may book an appoint for you.
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Amazing
September 19, 2016
Everyone always friendly keep up the good work very knowledgeable and they know what they are doing have no complaints
Written By: Irene
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Great dealer!
September 19, 2016
Love my Rondo! Great people at our local Kia dealership! Professional, friendly, they do great work and provide great service. A pleasure to deal with. Thank you!
Written By: Martina
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Tina
September 19, 2016
Always pleasant and informative. She gets the facts for me and keeps me up to date of future work when parts have to be ordered.
Written By: Hannu
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I call and leave messages all of the time and no one returns my calls. I have been waiting to hear back about paint warantee ... not impressed what so ever !
September 19, 2016
I call and no one ever returns my messages . I have been arguing some warantee work on my 13 Rio since the first few months I bought the car 3 years ago
Written By: William
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