Bytek Automobiles Inc. VW
1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z7Overall Score
Bytek Automobiles Inc. VW1358 Reviews
276Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 01, 2022
Excellent experience. Thank you.
Written By: Mich C
Hi Mich, thank you for your review!
June 29, 2022
When you place a deposit on a vehicle you are interested in, that deposit is supposed to be refundable. Apparently this is not the case at Bytek VW, they will keep your deposit and say it was used for registration.
Written By: S
We are sorry to hear about your experience with our dealership. We have tried to create a very reasonable deposit process, and only hold a client’s deposit for legitimate reasons, and very rare circumstances. We would like to discuss the incident with you further so that we can resolve this issue. Please contact me, Andrew Crowe General Sales Manager, at (613) 745-6886 to discuss.
June 27, 2022
Looking for a new vehicle I highly recommend Tim Gobuyan. He is calm, professional and knows his vehicles. He underpromised and over delivered as I received it much sooner than expected. Loving my new ride. Thanks Tim
Written By: Terry C
Hi Terry, we're so happy to hear about your experience with Tim. Thank you for taking the time to leave a review. Have fun with your new Tiguan!
June 22, 2022
Awesome dealership highly recommend shopping here! My car salesman Dilhan was absolutely amazing! I was from out of town and he made the process for trading in and buying such an easy process! Was very personal when finding out my needs for my next vehicle and very quick responses and friendly as well! Kept me up to date with the VW check over anything that needed to be done to it before delivery and got me everything i needed so that i could drive down sign papers and go back home! Thank you so much for checking up after vehicle purchase as well! Definitely will be back awesome job Dilhan
Written By: Matthew R
Hi Matthew, thank you for taking the time to write this review. We're so glad to hear about this experience with Dilhan, and how easy he made the car buying experience. Have fun with your new Volkswagen!
June 03, 2022
Consistently good service, reliable products. Awesome work!
Written By: Jaime G
Hi Jaime, thank you for taking the time to leave a review!
June 02, 2022
Written By: Jalil B
Thank you for your rating!
May 28, 2022
It's a car dealer. They also do service. It is not cheap.
Written By: Ian G
Hi Ian, thank you for your review. If there is anything we can improve on in the future to offer our customers a 5-star service, please reach out and let us know. Customer satisfaction is always our #1 priority. We hope to hear from you.
May 27, 2022
I have been dealing with Bytek for over 5 years now, with experience from various depts including service, parts, sales, body shop, etc. At the end of the day, if you’re a reasonable customer, their service is amazing and undeniably thorough. Don’t expect to walk in and get discounts off the bat - this can be said for any private, for profit business. Therefore, I don’t understand why people expect special treatment. Great service does not equal freebies. I was never asked to write this review but genuinely believe they deserve it. With such a big dealership, it’s hard to maintain consistency. Albeit, one does need to have a certain financial stability to afford the costs of a car. If you can, don’t go anywhere else. Thank you Tim, Sarah, Rawad, Paul, Anastasia and many more!
Written By: Helen J
Hi Helen, thank you for taking the time to write this honest review. We appreciate your continued support of our dealership, and hope to continue to service you in the future.
May 27, 2022
Would love to give a good review, if I was actually able to get a hold of someone then maybe i would... Called them 2 hours before closing on a Friday trying to make an appointment for my car to be serviced, called several times and tried all of the available service extensions and nobody picked up the phone. I don't know about you, but i typically don't shut down my service department 2 hours before closing and stop taking phone calls. Now i will likely have to wait until monday to book an appointment, will likely just take my car to one of the other VW dealerships that has service department open on saturday (the industry norm btw)
Written By: Duncan T
Hi Duncan, We're sorry to hear about your experience with our phones on Friday. Unfortunately, technology was not on our side as we were experiencing many phone issues. We would be happy to service your vehicle at your next convenience. Please email our Service Manager, louis.belanger@bytekvw.com, to schedule your next appointment. Again, we apologize for the communication difficulties.
May 20, 2022
Written By: Simon D
Hi Simon, thank you for your rating. If there is anything we can improve on in the future in order to be rated 5 stars, please let us know.
