Bytek Automobiles Inc. VW

December 01, 2021

I am having a horrible experience while dealing with used car section. We agreed on the price of 2019 Jetta that they have for sale. I have taken the courtesy to inform the dealership that I was away overseas and will be back on Jan 24, 2022. I offered a cash deposit of $2000 and I requested an additional 2 years warranty we were all in agreement no one says or mentioned anything. I was going to pick up the vehicle on Jan 25, 2022 and pay the balance of $30 k in cash however I was told I will not be able to do that because they cannot have an unpaid vehicle sitting on their lot. I did own new Volkswagen vehicle for long number of years dealing with St Catherines VW and would never have to go through something like that for customer service and courtesy the get a big ZERO....

Written By: Joseph A

November 13, 2021

Excellent customer service and 5 stars all the way!!! Thanks for Aboud’s restless efforts! Andy and his team are world class professionals. Thank you Andy!

Written By: Jamal

November 08, 2021

This is our first-time purchase form Bytek, and we are very pleased with all employees who assisted us, starting with Sales Consultant, General Sales Manager and Financial Manager. Very friendly and non-pushy Team. Despite the market deficit, Dealership discovered a way to support us and fulfill our dreams with same day purchase. Comparing to other local Dealership, you won’t find extra charges on your final cost, that you will be forced to pay. And a personal extra touch, a bouquet of flowers was waiting us in the vehicle, at pick up day on my wife’s birthday. Thank You Bytek so Much!

Written By: Oleg K

November 04, 2021

I thought my Jetta will be serviced with honesty and professionally,alas,what an incredible worst and dishonest estimate received.I got an estimate for the whole car regarding an important issue with the Cam Sensor rendering a stalled car at lights and stop signs,with all what is needed to fix was the front coil springs they mentioned it has to be replaced and the cost was a hefty one however,I had the springs changed a month ago and I still got the bill from the garage who installed it,what Bytek is trying to prove here please I wanted someone to explain this. I received a nice email from the service manager(will not mention names)mentioning that they are here to help me on any question or detail regarding the car and I told them to go ahead and order the parts to fix the Jetta,no answer from the manager so far three weeks passed and I left a voice mail and 2 emails and they are still ignoring my calls which I think they realized that I found out about how they are trying to scam customers by charging unnecessary fixes which is illegal and not what Bytek reputation was built on. I am still waiting for an explanation to what is going on before I move forward and call the owner for receiving such a bad service which I did not expect from such a great dealership.

Written By: Marwan Z

November 03, 2021

Written By: andre b

October 23, 2021

Nice car and good service, thank you Tim’s help

Written By: li z

October 16, 2021

Amanda was amazing, she is friendly and knew what we are looking for. We love our new car. And the driving is very confortable and steady. The only downsize is the front passsager side fonctions is not what I expected. The seat has to be manually adjusted. Comparison to the driver seat. But it’s still worth it. Thanks Amanda and Jennifer. Reasey.S

Written By: Reasey S

October 12, 2021

5 star service at Bytek VW. Tim, our sales rep, was friendly and knowledgeable and helped us find the right vehicle for our family. We went to several VW dealers in ottawa and the service and selection at Bytek was a cut above the rest! Would recommend!

Written By: Eli K

October 09, 2021

I bought a Jetta and my experience was really good. Andrew Quadling provided a great service with quick response and regular follow up after I got the vehicle.

Written By: Faisal H

October 02, 2021

Written By: Rosalie M