Performance KIA
545 13th Ave , Thunder Bay, ON, P7B7B4
Member since July 14, 2014
545 13th Ave Thunder Bay ON P7B7B4Overall Score
Performance KIA917 Reviews
653Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Alyssa went above and beyond to get me what I needed!!
March 14, 2016
Alyssa took the time to listen to my concerns and needs and helped negotiate a great car and deal for me! Thanks !!!
Written By: Robin
Related Staff:
Went in without an appointment and problem was resolved that afternoon
March 11, 2016
Brakes front and back redone. Did not have an appointment but problem was handled in the same afternoon. We were pleased with service
Written By: Gail
Related Staff:
My recent KIA purchase expereince was great. I like the dealership and great customer support
March 10, 2016
My recent KIA purchase expereince was great. I like the dealership and great customer support. Bonus was the free pizza coupon I got for test driving the vehicle, also I referred a friend and I will soon receive a $100 for making that referral.
Written By: Angie
Related Staff:
driver's rear side door wouldn't open
March 10, 2016
The service was excellent and I was driven home so I didn't have to wait at the shop. The driver also came to get me so I could pick up my vehicle.
Written By: Laurie
Related Staff:
For my oil change and value adds appointment and work, my experience is that that Bob is competent and knowledgeable and that the service technician is pleasant, informative, and collaborative.
March 10, 2016
I had the opportunity to watch the service work that was carried out. That is a valued benefit to me. I must say the shop is a bit disheveled - looking. Thankfully my service needs were limited to an oil change and the accompanying fluid levels and tire pressure check. Bob was a gracious host, helpful, knowledgeable, and customer-focused. I would be pleased to continue to return to this dealership service department for other services.
Written By: Susan
Related Staff:
Great information on vehicles and staff helpful in sales,finance and service.
March 10, 2016
Keep up the great work and supporting your customers after purchase. It is much appreciated. I love my Soul and can hardly wait for AWD feature.
Written By: Kathryn
Related Staff:
Your Biggest Fans......
March 10, 2016
always great to see your staff & your service Centre is really great & thank you for spotting possible trouble situations before they become a problem..my husband & I will continue..to have our 2 Kia,s serviced by your Dealership..... thank you for contacting us...we remain your biggest fans........Best regards..... Corrine & Paul........
Written By: Corinne
Related Staff:
Great service !
March 10, 2016
Very pleased with service so far with my Kia ! Thank You to the great Staff ! Appts are always on time !!
Written By: Beverly
Related Staff:
resolution of problem with hubcap
March 10, 2016
I bought a new Kia Soul in December and a friend noticed it had a ripple/bend in the hubcap a couple of months later. I hadn't noticed it but Kia looked at it and ordered and installed another one without hesitation or even a hint of blame (I hadn't hit anything!). They never even asked me, just did the service. It was refreshing and much appreciated. The staff there are all great. I particularly remember James and Crystal. Thanks, Kia!
Written By: Amber
Related Staff:
Oil Change
March 10, 2016
When I came in for my oil change in January and when I was leaving I was told my block heater was in good working order... The only problem with this is I don't have a block heater in my car. I purchased it in Chatham in June, block heaters do not come standard down there. This makes me nervous as to whether they even changed my oil if they thought I had a block heater and I don't
Written By: Kaitlyn
Related Staff:
