378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L82382 Reviews
1293*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 01, 2021
Vali was wonderful to work with during our used-vehicle purchase process. From beginning to end, he responded promptly and thoroughly to our inquiries, was always courteous, and when he wasn’t sure about something he wasn’t afraid to say so and got right back to us once he had found the answer. Because we don’t live near Brantford, Vali got us some of our answers regarding the vehicle’s features by sitting in the vehicle while on the phone with us, and checking out each thing we asked about. When we came to the dealership for the test-drive, Vali was ultra-prepared for us: The vehicle was sparkling clean and sanitized (this was all during COVID), and Vali and gave us all the time we needed to ask questions and get to know the vehicle for ourselves. During the purchase phase, Vali made the options nice and clear for us regarding the bottom lines for various warranties/packages vs no warranties, trading in our old car vs not, etc.: he printed out a paper with each scenario for us to consider, making it easy for us to review the numbers. After deciding which scenario suited us the best, he honoured our decision without questioning or pressuring. On pick-up day, Vali was waiting for us with a big smile, and had our new-used vehicle ready with a big bow and a gift-basket inside. He even had the fuel tank filled up for us (which we think might have been included in one of the packages we chose not to purchase, but he gave us the full tank anyway). Buying a new vehicle was a big deal for us, and he helped to make the process smooth and joyful. Thank you, Vali!
Written By: K B
January 31, 2021
Erica, What can I say! I have never met anyone who was so honest, trustworthy and reliable. Erica really went out of her way for my family. I wouldn’t trust someone I didn’t know and I did with Erica. I don’t give out reviews easily but we have had our CRV for over 6 months now without an issue and your service is 5 star! We love it! You have our loyalty and will gladly refer you to friends and family. Thank you again for your amazing service and see you for our next purchase. Nadia and Brad McLellan
Written By: Nadia
January 25, 2021
The service here was absolutely amazing. This was my first time buying a car and James Wright was absolutely amazing. He was patient with me and my parents and was very considerate about every question I asked. This location is also amazing because they had been so careful with COVid and the regulations. They cleaned the car before and after we used it and made sure to keep 6 feet apart. Very happy with not only the service of buying the car and speaking with James but also with how clean they were!! I hope I won't have to buy a new car soon since I absolutely love mine but if I do it will definitely be by James Wright once again. Thank you so much!!
Written By: Allen W
January 24, 2021
Casey sold us a 2012 Odyssey that had just come on the lot back in October. He was very quick and responsive, took seriously all our questions, and went above and beyond in getting things looked at for us. We were so pleased and are still so happy with our new (used) vehicle! We'd recommend Casey and Brantford Honda to anyone.
Written By: Steve
There are no staff members associated with this review.
January 22, 2021
Thank you to Calvin and Krista for making the process so easy for me! This is my first time owning a car on my own and I was so nervous. Calvin and Krista made sure I was comfortable with everything. They walk me through every step of the way, answered all the questions I had. They are amazing at what they do and now I know why my family comes back every time they get a new car!
Written By: Hannah
There are no staff members associated with this review.