Ancaster Toyota
30 Mason Drive , Ancaster , ON, L9G 3K9
Member since March 06, 2014
30 Mason Drive Ancaster ON L9G 3K9Overall Score
Ancaster Toyota1144 Reviews
605Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Satisfied with Staff and Device Provided
April 26, 2017
Service provided during oil change was done in time and satisfied and followed by complete description of what is required in future
Written By: SANDEEP
Related Staff:
Your Friends at Ancaster Toyota
View ProfileAlways professional
April 26, 2017
I've been dealing with Ancaster Toyota for a few years and I've never had a bad experience. The people treat you like family, very professional in how they interact with you , right from the first phone call to the last goodbye as your leaving with your vehicle and not to forget their service to take you home and then pick you up . Thanks again Ancaster Toyota
Written By: BRIAN
Related Staff:
Your Friends at Ancaster Toyota
View ProfileOil Change
April 26, 2017
Comfortable environment with very nice staff working. However the sticker for my next oil change was missed. Otherwise have had no issues here
Written By: ANDRIUS
Related Staff:
There are no staff members associated with this review.
2014 venza
April 26, 2017
As always staff are thorough welcoming and go out of their way to ensure you are informed and aware of details associated with costs. They convey best practices for maintaining and promoting the efficiency and longevity of your vehicle
Written By: SUE
Related Staff:
There are no staff members associated with this review.
Stopped by dealer for oil change
April 26, 2017
I stopped by the dealer for a oil change and was told it would be two and a half weeks before they could even look at me. I think that they might want to go like the other dealers and put in a oil express lane, that way we wont start looking for other dealer to go too.
Written By: PHIL
Related Staff:
Your Friends at Ancaster Toyota
View ProfileRAV4 Maintenance
April 26, 2017
Staff at Ancaster Toyota are polite and efficient at all times. However, the over exuberance to acquire perfect scores via emails or phone seems to be a bit over the top; i.e. "if we haven't provided a 10 out of 10 experience, let us know how we can correct this "
Written By: KAREN
Related Staff:
Your Friends at Ancaster Toyota
View ProfilePushy sales tactics
April 26, 2017
I was offered extended warranty and I declined. But, the individual kept on pushing to get a yes from me. I said no 3 times at least, but they wouldn't take no for an answer. I was annoyed.
Written By: RAFI
Related Staff:
There are no staff members associated with this review.
Our experience with Ancaster Toyota
April 26, 2017
Dear Sir For the past five years we have a positive and professional experience with everyone involved in the purchase and the service of our old Matrix. The trust that we made with Mr. Frank made us chose Ancaster Toyota for the purchase of our second car, otherwise we were planning to buy another make. This is in addition to warn and kind greeting and wonderful service we received from the rest of the staff at the service department. We have nothing to say except a very positive experience with Ancaster Toyota. Our future Toyota will be purchased from Ancaster Toyota, though we live in Brantford. Finally we would like to thank everyone and name those how helped us in purchasing our new Rav4: Frank for his warm greeting with smile, help and friendship; Simon for his smile and help in completing the purchase of our car; and Marie for her advise in adding the other protection to our car and completing the paper work. Best regards to all and thank you again. Yours, Wihel Altai
Written By: ALTAI
Related Staff:
Appointment for your own way
April 26, 2017
I hardly get appointment for services of my convenience. Could not service my vehicle for a long time. Therefore I went to other Toyota location.
Written By: MAFIZAR
Related Staff:
There are no staff members associated with this review.
great service
April 26, 2017
The service which provided by Ms Wang is excellent. Will shop in Ancaster location again if there are opportunities in the future.
Written By: JIYUE
Related Staff:
Your Friends at Ancaster Toyota
View Profile