South Trail Chrysler
6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1
Member since January 10, 2018
6103 - 130th Avenue SE Calgary AB T2Z 5E1Overall Score
South Trail Chrysler2995 Reviews
517Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
E brake service, dash bulbs
April 15, 2021
Ahmed was excellent to work with. He kept in contact and explained the work and expected time frame. The truck was washed and spotless when I picked it up.
Written By: DANIEL
Related Staff:
Wash not Needed
April 15, 2021
Service with oil change and everyone I dealt with was good. However not sure why my truck was washed as it was already cleaned. Ended up looking worse as now there is hard water stains showing all over.
Written By: RYAN
Related Staff:
April 14, 2021
Written By: Lydia I
Thank you for the 5 star review Lydia!
April 14, 2021
Detail service was not justifiable for the price paid. Since posting review it has since been rectified and the service department is taking further action. The staff has been nothing but approachable and helpful through the experience. Review to be updated Brought vehicle in to get windshield replaced. Don’t recommend replacing after a detail. The outside of the vehicle was filthy and with the windshield being replaced couldn’t be cleaned ? Wasn’t worth going back in for a 5th time.
Written By: Karyn M
Hello Karyn, we are sorry you didn't have a 5 star experience with us. Is this review based on the vehicle purchase you made well over a year ago or a more recent experience? If you would like to discuss further please email us at wecare@stchrysler.com.
April 13, 2021
Whatever you do don’t purchase a service package when you buy your vehicle. This dealership will do everything in their power to make sure that you can’t use it. I have been in 4 times over the last month trying to get an oil change done on the service package that I bought and been turned away every time with one excuse or an another. Too busy, tire season, too late in the day at 2 pm. I’m coming up to 4 years since I purchased the Jeep and I have only had one oil change where I wasn’t given some kind of story about having to wait over an hour or wanting to have the vehicle for the rest of the day. I have been turned away more often than had the vehicle serviced. Don’t waste your time or money going here find another dealer!
Written By: Jim W
Thank you Jim, that is a wonderful 5 star review! Enjoy your new Wrangler! *Edit* Hello Jim, we are sorry you are having a hard time getting in for service. We will never turn away business, however, the express lane is on a first come first served basis. We have a lot of service customers and sometimes there isn't enough time in a day to complete every oil change that drives in. We always do our best to accommodate everyone and occasionally at 2pm we will have time, but if there are too many customers ahead of you it won't be able to completed that day. We would rather let you know that upfront, rather than have you wait 2-3 hours to then tell you we could not complete it. Our advice would be to arrive as early as possible in the day to ensure the oil change gets completed. If you would like to discuss further you can email us at wecare@stchrysler.com
April 13, 2021
Friendly service and good at keeping me informed about any delays.
Written By: Robin W
Thank you for the 5 star review Robin, we sincerely appreciate your business.
April 12, 2021
Written By: Michel D
Thanks for the 5 star review Michel!
April 12, 2021
great team and experience
Written By: Scott S
Thank you for the review Scott!
April 10, 2021
After I wrote a bad review, I decided to give the dealership another try. I ended up getting the same sales advisor, Ahmed again. He didn’t recognize me, but his tone and attitude was very rude towards me. He seemed like he did not want to deal with someone who’s just getting a quick 100$ job done. He made me feel like he’d rather be doing anything but helping me out. I felt very negative after this experience and I will not be trying south trail Chrysler again!
Written By: Arielle O
We are sorry you didn't have a 5 star experience with us Arielle. We understand that you have spoken with our service team since then and are working on a resolution.
Pleasure doing business with you
April 08, 2021
Kirill was great to work with, he went above and beyond to meet our needs. Thanks for making the process very simple and stress free.
Written By: Daniel
Related Staff:
