South Trail Chrysler
6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1
Member since January 10, 2018
6103 - 130th Avenue SE Calgary AB T2Z 5E1Overall Score
South Trail Chrysler2995 Reviews
517Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 26, 2021
I cannot say enough good things about the team at this dealership! Sukh, Luke, Brandon and Darrin are a DREAM to work with, they made the experience such a smooth ride from beginning to end. They exceed my expectations, if you’re in the market check them out!!
Written By: Mckenna W
We appreciate the 5 star review Mckenna!
March 25, 2021
Do not take your vehicle for service at this dealership. Took 2017 fiat for oil change, ended up getting oil change, brake fluid change and check icons on dash, total cost $495. Service is $159 an hour, i know that the device to check icons take a few minutes to complete and pull a wheel does not take one hour. Total rip off, will never ever take my vehicle to a dealership of any kind again. Obviously they don’t make there money off vehicle sales its so called service.
Written By: Bill Q
We are sorry you feel that way Bill. Our technicians are factory trained and certified to take care of your Fiat. It is true that sometimes a diagnosis can be quick, and other times it takes significant time to figure out what is causing the issue. It is not always an exact science, but that is where quality trained technicians are invaluable. No work is done without consulting the client first, as you know, and you are free to take your Fiat to any shop. Rates do not vary a lot within the industry, but the quality of the work definitely does. If you would like to discuss further please email us at wecare@stchrysler.com.
March 24, 2021
Sasha was a pleasure to deal with. Very professional, kind and efficient.
Written By: Mitzi J
Thank you so much for the 5 star review Mitzi!
March 24, 2021
My vehicle was purchased and has been maintained by STC since 2016. Sadly like most the initial 'sales' experience was great and even the service expererience had the same feel. Over time and multiple visits there is just a general feeling that has taken away from the initial 'greatness' leaving me with a feeling of distrust toward STC. Thank you for keeping the vehicle on the road but in terms of recommending STC i will be last in line for that - in my last visit i asked for an oil change, where upon it was 'upgraded' to a 2,000 dollar bill! No consultation just a tick in the box, but i guess thats just the way business is done these days. I had my oil and filter change and booked the vehicle in with someone i trust, to check the work STC did and go from there.
Written By: Simon C
Hello Simon, while we can understand that unexpected repairs are not what anyone wants to hear, it is worth noting that we did not automatically complete any work. We diagnosed some additional issues that needed to be looked at and gave you a quote. I understand that our service team has found some solutions and that your repairs are being taken care of soon.
Polite, precise and helpful
March 23, 2021
As above. Very polite and helpful and happy to be doing her job. A prompt call explaining the extra cost before hand was nice.
Written By: MICHAEL
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March 23, 2021
Written By: James M
Thank you for the 5 star review James!
March 22, 2021
Great valet service! Would definitely recommend.
Written By: Andrew L
Thank you Andrew, we appreciate the 5 star review!
March 22, 2021
Written By: Sheena S
We appreciate the 5 star review Sheena!
March 22, 2021
This is the only dealer I go to for service and parts! The people here are always amazing! They definitely take care of their customers. A huge shoutout to Trevor in service. You are THE MAN, and you are the reason I've kept coming back since you opened your doors almost four years ago! The service manager Phil is a Mopar Guru as well, and has been in the business longer than I've been alive, and he ABSOLUTELY KNOWS HIS STUFF!! Parts staff are on point as well. As far as sales, I've bought four of my last five vehicles here, and every time the process has been no bs, straight forward, friendly, and efficient. I'm a lifetime customer, and the South Trail Chrysler staff always make you feel like family. 5/5!
Written By: levi e
What an amazing 5 star review Levi! Thank you for being part of the South Trail family.
Customer service
March 19, 2021
The service advisor, Shawn was very pleasant and great to deal with! With service like that, I will definitely be a repeat customer!
Written By: DANIELLE
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