Jonker Honda
19515 Langley Bypass , Surrey, BC, V3S6K1
Member since May 15, 2017
19515 Langley Bypass Surrey BC V3S6K1Overall Score
Jonker Honda156 Reviews
25Review Ratings Breakdown
Consumer Reviews
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August 02, 2018
Written By: A S
August 02, 2018
Written By: A S
August 02, 2018
I just came in for a recall service today. What excellent customer service! In particular, I want to thank Marie who was there to help when I came in. I was 15 minutes late (and apologizing) but I was greeted with a great smile. She told me not to worry got the paper work done within a couple of minutes. She said that the service would be finished around 10:00 or 10:30. I told her I was hoping closer to 10:00, and she said, “We’ll do our best and we’ll call and let you know when it’s ready.” I thought it was just one of those things they’d say to any customer, but around 9:30 Marie called and let me know that the car would be ready in about 20 minutes! Wow! So they DID go their best! Not only that Marie took great care to call me ahead of time do that, wherever I was, I’ve able able to make it back to the dealership to pick up my car, without wasting an extra minute! I was so impressed! I felt valued as a customer. I felt that they really valued my time. When I came back, Marie directed me to the next counter to pick up my keys. The next person who gave me back my keys knew who I was right away and what I needed without my even having to say anything. Excellent customer service! A special thanks to Marie who really took care this morning to make I felt welcome and valued as a person and not simply a simple customer being processed through the system!
Written By: Rosa D
August 02, 2018
Written By: Hyungsoo K
August 02, 2018
Written By: Hyungsoo K
July 30, 2018
Written By: kris g
July 30, 2018
Written By: kris g
July 30, 2018
Written By: Mark j
July 30, 2018
Written By: Mark j
July 28, 2018
Curtosey shuttle never arrived as promised Recieved car back sripping wet with license plate bent in half and big scratch on the side. Not a great experience
Written By: Glenn L
We do wash cars with our foam bristle car washing machine. The foam bristles are guaranteed to not damage or scratch vehicles. Foam does not scratch. We believe the scratch was only visible after the car was cleaned. The spinning foam bristles can bend licence plates forward and we should have caught that. Apologies for that and the delay with our shuttle.
