Forest City Mazda

September 08, 2019

Great staff and customer service.

Written By: Joe C

September 06, 2019

Written By: Mazzotta

August 29, 2019

Great experience, friendly staff. The quality of the used vehicle we purchased was great and the price was very good. Highest rating in my experience

Written By: marc r

August 29, 2019

Great experience, friendly staff. The quality of the used vehicle we purchased was great and the price was very good. Highest rating in my experience

Written By: marc r

August 29, 2019

Written By: Tim O

August 29, 2019

Written By: Tim O

August 17, 2019

I bought 2 Mazda 3 gt cars in two years from them as I hit a deer with my first. Everything seemed great at first (it was also probart Mazda back then I believe). When I had concerns about my first car they service team listened and then seemed to try and help out. Since I bought my second car and the dealership has sold it has gone down hill! From their financial team embarrassing me at the bank (being completely rude to bank workers, while using my cell phone to talk to them), to ignoring small requests while my car is there for 6 hours (ex. I asked to have a small stone chip filled in with a paint stick since they did not give me one with my second car and I was nice enough to return the unused/unopened one included with my first car that was a different colour...they just never had time). I also bought the GT model because of the included bose speakers. It's too bad that the door they put around their pemuim speakers are hollow, loose and prone to serious vibration, and made mostly of plastic. Various parts of the door (inside the car) shake and vibrate, even when I'm listening to a pod cast let alone some hip hop music. I have ADD and this totally ruins the experience of listening to music and podcasts as I'm constantly trying to pinpoint and then eliminate the vibrations and rattling sound. Now since the change in ownership, they won't even attempt to fix it (my first car with probart, they took door apart and tried to add foam in and I believe it did help and make a difference.) it's just how the doors are... Not to mention that stone chip has started to rust a bit. Also when you go in for service since they changed owners, I get my car back just as dirty or if not a little dirtier than before I brought it in. They used to give it a quick wash even if it wasn't great and now just seem to try and get your car out as fast as possible even though I've left my car there and it's no rush. Long story short, in the long term I have definitely been left wanting more! My girlfriend already went and bought her Cx5 at the London city Mazda dealership (also changed ownership since)... But I think within a year or two I'm going to look at trading my Mazda in and looking elsewhere!

Written By: Jamie H

August 17, 2019

I bought 2 Mazda 3 gt cars in two years from them as I hit a deer with my first. Everything seemed great at first (it was also probart Mazda back then I believe). When I had concerns about my first car they service team listened and then seemed to try and help out. Since I bought my second car and the dealership has sold it has gone down hill! From their financial team embarrassing me at the bank (being completely rude to bank workers, while using my cell phone to talk to them), to ignoring small requests while my car is there for 6 hours (ex. I asked to have a small stone chip filled in with a paint stick since they did not give me one with my second car and I was nice enough to return the unused/unopened one included with my first car that was a different colour...they just never had time). I also bought the GT model because of the included bose speakers. It's too bad that the door they put around their pemuim speakers are hollow, loose and prone to serious vibration, and made mostly of plastic. Various parts of the door (inside the car) shake and vibrate, even when I'm listening to a pod cast let alone some hip hop music. I have ADD and this totally ruins the experience of listening to music and podcasts as I'm constantly trying to pinpoint and then eliminate the vibrations and rattling sound. Now since the change in ownership, they won't even attempt to fix it (my first car with probart, they took door apart and tried to add foam in and I believe it did help and make a difference.) it's just how the doors are... Not to mention that stone chip has started to rust a bit. Also when you go in for service since they changed owners, I get my car back just as dirty or if not a little dirtier than before I brought it in. They used to give it a quick wash even if it wasn't great and now just seem to try and get your car out as fast as possible even though I've left my car there and it's no rush. Long story short, in the long term I have definitely been left wanting more! My girlfriend already went and bought her Cx5 at the London city Mazda dealership (also changed ownership since)... But I think within a year or two I'm going to look at trading my Mazda in and looking elsewhere!

Written By: Jamie H

August 15, 2019

Excellent service and amazing staff. Love my zoom zoom

Written By: angie h

August 15, 2019

Excellent service and amazing staff. Love my zoom zoom

Written By: angie h