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Forest City Mazda

652 Wharncliffe Rd S , London, ON, N6J 2N4

Member since October 11, 2017

652 Wharncliffe Rd S London ON N6J 2N4

Overall Score

4.3

Forest City Mazda

918 Reviews

152
Forest City Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Forest City Mazda Forest City Mazda
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August 12, 2019

Written By: Jerrad D

Forest City Mazda responded on December 11, 2020

Thank you for sharing your review Jerrad!

Forest City Mazda Forest City Mazda
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July 19, 2019

Written By: Taylor C

Forest City Mazda responded on December 11, 2020

Thank you for your review Taylor!

Forest City Mazda Forest City Mazda
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July 19, 2019

Written By: Taylor C

Forest City Mazda responded on December 15, 2020

Thank you for your review Taylor!

Forest City Mazda Forest City Mazda
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July 17, 2019

We purchased a 2012 CX-9 from FCM in January and love it. Haven't driven it much so just took it in for its 1st oil change last week. We had noticed a noise that sounded to me like a wheel bearing so we asked Paul to have it checked out. To shorten this story, Paul and his crew discovered a major transmission issue and were able to have Mazda Canada step up and cover the cost, which could easily have been over $8000. And since it's a 2012 with 270,000km's it was well past warranty. Needless to say, we were overjoyed at their commitment to customer satisfaction and so very thankful that FCM and Mazda Canada looked after us so well. I can't imagine any other auto manufacturer or dealership going to such lengths to make things right for a customer.

Written By: Dave M

Forest City Mazda responded on December 15, 2020

We are so happy to hear that you love your 2012 Mazda CX-9 and that the issue with the transmission is now rectified and you didn't have to pay. Thank you for sharing your experience with us.

Forest City Mazda Forest City Mazda
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July 17, 2019

We purchased a 2012 CX-9 from FCM in January and love it. Haven't driven it much so just took it in for its 1st oil change last week. We had noticed a noise that sounded to me like a wheel bearing so we asked Paul to have it checked out. To shorten this story, Paul and his crew discovered a major transmission issue and were able to have Mazda Canada step up and cover the cost, which could easily have been over $8000. And since it's a 2012 with 270,000km's it was well past warranty. Needless to say, we were overjoyed at their commitment to customer satisfaction and so very thankful that FCM and Mazda Canada looked after us so well. I can't imagine any other auto manufacturer or dealership going to such lengths to make things right for a customer.

Written By: Dave M

Forest City Mazda responded on December 11, 2020

We are so happy to hear that you love your 2012 Mazda CX-9 and that the issue with the transmission is now rectified and you didn't have to pay. Thank you for sharing your experience with us.

Forest City Mazda Forest City Mazda
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July 16, 2019

I bought my Mazda 3 2019 GT from this showroom. The very next day my car had a starting trouble because of battery issues. I called the road side assistance and took it to a nearby showroom. They said they have charged the battery and they had 2 recalls on the car that these people didn’t check before handing the car to me. The worst part is I tried to contact the showroom people and they delivered a very poor customer service. I am totally upset with the way they have dealt this issue. Whenever I call the authorised person there, all he says is that he will get back to me as soon as possible. I never got a call back from them.

Written By: shashank m

Forest City Mazda Forest City Mazda
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Smooooooth

July 15, 2019

I had been looking for a used Mazda6 for the previous couple of months. My neighbour had purchased a used CX-5 from Charlie and when I saw the perfect 6 come up, I gave Charlie a call. Great service from the beginning to the end. Highly recommend you give him a call if you're looking for a Mazda in London.

Written By: Adam

Forest City Mazda responded on July 18, 2019

Thank you for your recommendation to others Adam! We are happy to hear to received great service.

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Forest City Mazda Forest City Mazda
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July 11, 2019

Written By: Nas

Forest City Mazda responded on December 15, 2020

Thank you for the awesome five star review Nas!

Forest City Mazda Forest City Mazda
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July 11, 2019

Written By: Nas

Forest City Mazda responded on December 11, 2020

Thank you for the awesome five star review Nas!

Forest City Mazda Forest City Mazda
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July 06, 2019

Written By: Niralee G

Forest City Mazda responded on December 11, 2020

We appreciate the five star feedback Niralee!

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