652 Wharncliffe Rd S , London, ON, N6J 2N4
Member since October 11, 2017
652 Wharncliffe Rd S London ON N6J 2N4918 Reviews
152*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 17, 2019
We purchased a 2012 CX-9 from FCM in January and love it. Haven't driven it much so just took it in for its 1st oil change last week. We had noticed a noise that sounded to me like a wheel bearing so we asked Paul to have it checked out. To shorten this story, Paul and his crew discovered a major transmission issue and were able to have Mazda Canada step up and cover the cost, which could easily have been over $8000. And since it's a 2012 with 270,000km's it was well past warranty. Needless to say, we were overjoyed at their commitment to customer satisfaction and so very thankful that FCM and Mazda Canada looked after us so well. I can't imagine any other auto manufacturer or dealership going to such lengths to make things right for a customer.
Written By: Dave M
We are so happy to hear that you love your 2012 Mazda CX-9 and that the issue with the transmission is now rectified and you didn't have to pay. Thank you for sharing your experience with us.
July 17, 2019
We purchased a 2012 CX-9 from FCM in January and love it. Haven't driven it much so just took it in for its 1st oil change last week. We had noticed a noise that sounded to me like a wheel bearing so we asked Paul to have it checked out. To shorten this story, Paul and his crew discovered a major transmission issue and were able to have Mazda Canada step up and cover the cost, which could easily have been over $8000. And since it's a 2012 with 270,000km's it was well past warranty. Needless to say, we were overjoyed at their commitment to customer satisfaction and so very thankful that FCM and Mazda Canada looked after us so well. I can't imagine any other auto manufacturer or dealership going to such lengths to make things right for a customer.
Written By: Dave M
We are so happy to hear that you love your 2012 Mazda CX-9 and that the issue with the transmission is now rectified and you didn't have to pay. Thank you for sharing your experience with us.
July 16, 2019
I bought my Mazda 3 2019 GT from this showroom. The very next day my car had a starting trouble because of battery issues. I called the road side assistance and took it to a nearby showroom. They said they have charged the battery and they had 2 recalls on the car that these people didn’t check before handing the car to me. The worst part is I tried to contact the showroom people and they delivered a very poor customer service. I am totally upset with the way they have dealt this issue. Whenever I call the authorised person there, all he says is that he will get back to me as soon as possible. I never got a call back from them.
Written By: shashank m
July 15, 2019
I had been looking for a used Mazda6 for the previous couple of months. My neighbour had purchased a used CX-5 from Charlie and when I saw the perfect 6 come up, I gave Charlie a call. Great service from the beginning to the end. Highly recommend you give him a call if you're looking for a Mazda in London.
Written By: Adam
Thank you for your recommendation to others Adam! We are happy to hear to received great service.