Ancaster Toyota
30 Mason Drive , Ancaster , ON, L9G 3K9
Member since March 06, 2014
30 Mason Drive Ancaster ON L9G 3K9Overall Score
Ancaster Toyota1147 Reviews
605Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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My experience was good until I had a complaint
September 05, 2016
Good until I complained about the projection lights on my Corolla. I find the lights a safety concerns at night but I was told, "that is the way they are and I would get used to them" There has been no follow up. I would not have bought the car had I known about the lights.
Written By: LIDA
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work was done well in the end.
September 02, 2016
work was done well in the end, but difficult to schedule initially, and after a follow up call from Toyata to me, I raised some concerns but there was no "follow up" to that follow up ... very concerning. (?)
Written By: MICKIE
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VERY FRIENDLY AND PROFESSIONAL.; PROMISES MADE AND PROMISES KEPT
September 02, 2016
DEBBIE, OUR SALESPERSON, WAS FRIENDLY AND VERY INFORMED. SHE TOOK THE TIME "WE" NEEDED TO ANSWER QUESTIONS BEFORE AND AFTER THE SALE. THE BUSINESS SIDE WAS NON THREATENING AND FRIENDLY YET MAKING US AWARE OF PROGRAMS WITHOUT FRIGHTFUL SITUATIONS BEING DESCRIBED
Written By: PAUL
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always feel that i am someone at ancaster toyota
September 02, 2016
Service people are always polite, answer my questions in a way that I can understand and always make me feel good about my experience at Ancaster Toyota. Am always happy to recommend them to friends.
Written By: BARBARA
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when i had my oil change
September 01, 2016
when i had my oil change.. i was expecting not to wait for more than an hour since i have a booked appointment but i have to wait for three hours and yet when they came back they told me it is just a routine check for your car.. this is not the first time ..this is the second time but this is worst..maybe because i had afree oil change that includes with the package when i purchased the venza toyota.hhmm i dont know. good thing i gave you a three star not 0 star ..bboooooo
Written By: DAPHNE
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Informative and assistive and provide key guidance to our purchase
September 01, 2016
Provided key guidance to our purchase. Supportive and friendly nature in the process without being over-bearing. Allowed us to make an informed decision on our purchase.
Written By: DEBORAH
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Toyota Matrix
September 01, 2016
I was greeted in the shop warmly. We went over what was expected of the car check-up. The waiting area is comfortable. The time of completion of the car's service was as predicted. I was happy with the result. Gail Wood
Written By: GAIL
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Professional....efficient.....great cars......
September 01, 2016
Just had an oil change as part of 2-year free service. The staff is always friendly, courteous and efficient. I feel very confident having my car serviced at Ancaster Toyota....Anne Bowen
Written By: ANNE
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Your Friends at Ancaster Toyota
View ProfileWarranty replacement
September 01, 2016
I was able to get an appointment quickly and everything was done in a timely manner. Everyone was very friendly, absolutely no issues at the dealership with the service of my car.
Written By: ADA
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Great people
August 31, 2016
Sales staff are very friendly and helpful (Deb) and the service people are all excellent. Never a stressful or intimidating experience.
Written By: CHRISTINE
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