1155 St. Albert Trail , St. Albert, AB, T8N7X1
Member since January 19, 2018
1155 St. Albert Trail St. Albert AB T8N7X12253 Reviews
65*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 07, 2024
What to say We bought a 2025 ram limited, blind spot monitoring unavailable and emergency braking required service. The vehicle has less then 4000kms on it and has been in their shop for 3 weeks. I was told they don’t know exactly what is wrong 3 different parts have been ordered and we don’t know the wait time for parts. Was assured an owner or upper management would be notified of the situation 3 days ago, and guess what radio silence so if they were not happy with the customer service on their part. Now it’s the weekend and no one has contacted us and still no time line. I was told dodge doesn’t pay for warranty work after a certain amount of days and we are there now so the dealership is paying out of pocket and doing everything they can. Would you think this acceptable service? I don’t know what to do besides post this review daily, I will make new google accounts to do so.
Written By: Ashley S
December 04, 2024
Made the mistake of getting an online trade in appraisal of my truck. I now get calls almost every week when I’ve said multiple times I’m not in the market an now other dealerships are calling me Thanks
Written By: Clinton O
Clinton, I’m sorry to hear about the unwanted calls following your online appraisal; that must be frustrating. We understand how important it is to respect your preferences, and we appreciate your feedback. Please feel free to reach out via text or call for any assistance, and we'll do our best to help you.
December 02, 2024
Beautiful, well kept building, wonderful vehicles at great prices & super staff always willing to help. Great place if you’re looking for something new or need something fixed properly. They will help you in either St.Albert or Sherwood Park 👍
Written By: No N
December 01, 2024
I had the best experience with Marty, he found me the truck that I wanted and also he did the his best to sell me the truck.
Written By: Jose D
Thank you, Jose, for your kind words! We're glad Marty was able to help you find the truck you wanted and provide you with a great experience.
November 25, 2024
I had recently moved from Toronto Ontario to St. Albert with my son. We both purchased two separate vehicles. My son got a 2025 Jeep Compass Trailhawk and for myself I got a 2021 Jeep Cherokee Sport. We are so thrilled and thankful to have Dean help us with this process. He had made sure we achieved what wanted. Greatly appreciated how he went above and beyond to make our wishes become a reality. Again, many thanks to Dean and the rest of the team! I would highly recommend for anyone looking to purchasing their next vehicle, to go to St. Albert Dodge! The staff is extremely professional and awesome to deal with!
Written By: Michelle M
Thank you, Michelle, for sharing your experience with us and for your kind words about Dean and the team; we're glad you and your son found the perfect vehicles and appreciate your recommendation!
November 21, 2024
Dealing with Saint Albert Dodge was the best experience I’ve ever had at a car dealership. I had a bad taste in my mouth, dealing with a local dealer, mainly the finance department, where they were always adding on as many extra fees as they could. Vince is the salesman that helped me at Saint Albert Dodge and he was awesome. He went out of his way to help me find the right vehicle for my budget. There were no pressure tactics or any of the antics that I was used to previously. Evan and Daylan in finance were great to deal with as they didn’t try to pressure me into buying extras I didn’t want and they explained the warranty coverage very well. I can’t say enough good things about my experience and because of that, they have gained a new customer now ! I highly recommend going to this dealer if you’re looking for a new or used vehicle.
Written By: H.D. M
Thank you, H.d., for sharing your wonderful experience at Saint Albert Dodge; it's great to hear that Vince, Evan, and Daylan made such a positive impact while helping you find the right vehicle without any pressure. Your recommendation means a lot to us!
November 19, 2024
This is our second time purchasing a vehicle from Jonathan and it was a great experience both times! Thank you for making the process such a breeze Jonathan, Evan and Jay!
Written By: Carli
Thank you, Carli! We're so glad to hear you had a great experience again and appreciate your kind words about Jonathan, Evan, and Jay.