Jonker Honda

August 22, 2019

Efficient, knowledgeable and caring team

Written By: Mo S

August 22, 2019

Efficient, knowledgeable and caring team

Written By: Mo S

August 22, 2019

I would like to leave 3.5 but it won't give me the option. The work the staff does is always fast and efficient. I give 3.5 stars on the fact that communication isn't the strongest and I, as well as members of my family, wasted a lot of our time. On the day of my appointment I called and left a message advising Honda that I would only be able to do a routine oil change and not their B package, and if that was a problem to let me know. 5 hours later I hadn't heard from them so I went in to drop my car off, only to be told that I couldn't just do the regular oil change and had to book another appointment. I was annoyed that I wasted my time to bring it down, but as advised rescheduled my appointment. When I rebooked i asked them if they would be able to drop my husband off at his work with a courtesy shuttle and gave them the cross streets. They said yes not a problem. Then the morning comes and my husband leaves work to drop the car off, then is told that they will not be able to bring him back to work as it's to far. So then he is stuck waiting for someone to come get him and bring him back to work making him late getting him back to work. If they would have said no they couldn't, it wouldn't have been a problem, but to say yes and then we don't have a back up plan was very frustrating. With this all said, the work done on the car is a good job.

Written By: Meagen P

August 21, 2019

Polite friendly staff, clean well organized shop and appointments kept on time. More businesses should be as pleasant and timely. This is our fourth time dealing with the service deparen't and every time has been a pleasure. "You're in good hands with the Jonker Service Department."

Written By: Joanne G

August 21, 2019

Very friendly, upfront and detail oriented.... Always.

Written By: Hardip B

August 21, 2019

Very friendly, upfront and detail oriented.... Always.

Written By: Hardip B

August 21, 2019

I have been going to Jonker Honda for the last few years due to their proximity to my home. Never been fully satisfied, always felt that they were over charging or finding items to do to charge. Never came out with just the service bill. In the latest service, told me to replace the steering pump (said it was leaking), took it to another dealership. There is nothing wrong with it. Also, they said that a bulb was replaced but I couldn’t find which one. Called back and had to call 4 times for them to call back. So overall a terrible dealership, my recommendation would be to find a different one.

Written By: Rupinder D

August 21, 2019

Written By: Naz H

August 21, 2019

Written By: Naz H

August 20, 2019

Great customer service from the moment I made the appointment to the moment I picked up my car. Every detail was clearly communicated to me including the cost. No surprises, just honest and reliable service. I don’t even drive a Honda but I trust them more than any other dealership with my car!

Written By: Jessica M