Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4724 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
5 Stars
March 01, 2017
Great Customer Service & Customer Focus! Good caring non verbals. Very informative and polite. All staff were very optimistic towards what I wanted.
Written By: Vicki
Vicki, thank you for your feedback about your recent visit with us!
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Vehicle purchase.
February 28, 2017
We have never experienced such professionalism buying a vehicle before. The salesman was very knowledgeable of the product and his overall character made the purchase a pleasure.
Written By: Ann M
Ann Marie, thank you for your awesome feedback!
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Amazing!
February 25, 2017
Pleasant, knowledgeable, thorough. Very efficient and ensured I was completely satisfied with my purchase. Would highly recommend to anyone purchasing in the future.
Written By: Samantha
Samantha, thank you for your awesome review!
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Service department
February 25, 2017
i had went in for winter tire tpms service, I called and was told I didn't need an appointment cause it would only take a few minutes, I made an appointment anyway. I was told they needed to reset the sensors in order to get the warnings removed on the dash. I waited over 1 1/2 hours and they came and told me that they miss informed me and that I didnt have the sensors installed, they told me I didn't need the ones I had at home because they were installed on the brake calipers. The car never moved and after almost 2 hours I got back into the vehicle and drive home, almost 3 months later and all the warnings on the dash are still there cause I don't feel like wasting another 2 hours waiting at the service department. We had very great service from the sales department, but the service department is terrible. Never seen such horrible service from any other dealer!!!!
Written By: JOSEPH J
Joseph, thank you for your feedback. At Palladino Honda we pride ourselves in providing top of the line service. We apologize about your recent visit. Our Service Manager Ray will be in contact with you today.
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very very helpful and dedicated Kara knows her job.
February 25, 2017
Needed a part for my suv, Kara took care of everything. I went to the parts dept, saw Kara busy doing paper work. Put her work to the side and acknowledged me right away. I cannot believe how everything got done so quick and fast. Thankyou so much Kara.
Written By: MAUREEN
Maureen, thank you for your kind words about Kara!
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Really liked the new valet service.
February 24, 2017
Everything was great. I don't feel like writing a paragraph. That is only necessary when there is something to complain about. Very efficient service advisor.
Written By: JOANNE M
Joanne, we're so glad you had a great visit with us. Thank you for your review!
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Sales and Service
February 24, 2017
We purchased a pre-owned 2012 Honda Fit. While we were looking at it prior to purchase, we noticed that the back latch was not working properly (it would stick in the open position) and that the headlights weren't shining high enough (too little of the road was being illuminated in the dark). We were informed that these would be addressed. We picked it up and drove it home but noticed that the lights still weren't quite up to where they needed to be. We also noticed, within the week (the next cold spell) that the grounding prong on the bock heater had been cut off. We called about this and were informed that these would be taken care of; just arrange to have the car brought in. This was done, with the friendliest of service, from the front desk receptionists, to the car salesman (who didn't try to sell us something we didn't want), to the warranty salesperson (ditto), to the shuttle drivers to the service personnel - even random unknown personnel with unknown job descriptions asked us, as we were waiting for another person to return, if they could help us. I highly recommend Palladino Honda for both sales and service!
Written By: ADRIANA
Adriana, we truly appreciate you taking the time to review your experience with us. Thank you for kind words. We hope you enjoy your Honda Fit!
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professional, helpful and easy to talk with.
February 24, 2017
I was just going in to see what we could get for our budget . I was impress with the effort Jay put in to getting use the best deal possible .He was very helpful and friendly with my wife and myself . thanks
Written By: Gus
Gus, thank you for the awesome review about Jay!
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very proffisonal
February 23, 2017
Bradley was very good at explaining the problem on my car and staff very friendly. The coffee and lounge very comfortable
Written By: BARRY
Barry, thank you for the awesome review!
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Great product - Great service
February 23, 2017
Been a Honda owner since 2000 or so. On my 4th Pilot SUV. Extremely happy with vehicle and your service department. Everyone is helpful explaining and answering any questions I've had over the years. Thank you!
Written By: CHARLOTTE
Charlotte, thank you for your loyalty over the years. We are so happy that your loving your Honda Pilot and look forward to taking care of you in the years to come!
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