Acura of Hamilton
1515 Upper James St , Hamilton, ON, L9B1K2
Member since May 26, 2017
1515 Upper James St Hamilton ON L9B1K2Overall Score
Acura of Hamilton774 Reviews
22Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 07, 2018
Poor service department.
Written By: chaudhary m
Hello, Can you please reach out to Chris our Service Manager at (905) 528-7335 or cbolton@acuraofhamilton.ca? We would like to see why you feel this way and rectify the issue. Thank you!
December 06, 2018
We recently purchased an MDX, love it. Thank you Ken for your help with our search and purchase.
Written By: Sharon A
Thank you Sharon for the kind review. Enjoy your gorgeous new MDX!!
December 01, 2018
Took my car in for an air bag motor recall. In the process they scratched my car on the bumper. They said they would take care of it. Tried calling multiple times and they keep saying the service manager is looking into it. This was almost 3 weeks ago! Needless to say I’m not happy! Update... Since this review I was contacted immediately by Louis the Dealer Principal and the problem was resolved within a couple of days. He was very accommodating and they did a good job repairing the scratch. I would give the review 5 out of 5 but I feel this shouldn't have gone this far to begin with, however overall I am satisfied. Thank you.
Written By: P. N
Hello, Can you please reach out to our GM Louis at liaquinto@acuraofhamilton.ca? We would like to look into this further. Thank you
November 27, 2018
Really unprofessional people to deal with, specially the used car sales department. I'm sure other departments are the same aswell as other reviews suggest.
Written By: omer s
Hello Omer, Unfortunately older used cars don’t qualify for sub vented rates. However, if you would like us to keep you posted if any newer models come in we will be more than happy to let you know. Thank you.
November 23, 2018
Written By: Ahmad J
Hello Ahmad, We are sorry to see a 1 star review. We don't have any record of you being a client here at Acura of Hamilton. Can you please give us some feedback as to why you feel this way? Thanks
November 23, 2018
Written By: Ahmad J
Hello Ahmad, We are sorry to see a 1 star review. We don't have any record of you being a client here at Acura of Hamilton. Can you please give us some feedback as to why you feel this way? Thanks
November 14, 2018
Written By: Joe K
Thank you for the great review Joe. Please let us know if you have any further feedback.
November 01, 2018
We had an outstanding and great customer experience at the Acura of Hamilton branch. Staffs are all smiles. We met Julia Lioris, Sales Consultant, since day one, she is the BEST, incredibly helpful, friendly, knowledgeable and so sweet. She is also quick in replying to my text and email messages whenever we have questions. Aileen Cunningham, Finance Manager was so kind, accommodating as well. We are very happy and excited when we picked up our brand new 2019 Acura RDX car, it was amazing and very smooth transition. We got nice gifts too! They provided the best experience we’ve had at a dealership yet! We highly recommend the Acura of Hamilton!
Written By: Xtine D
Thank you for the great review. We really appreciate you taking the time to write such a wonderful review, and are so glad you had a great experience! Enjoy your brand new RDX!
November 01, 2018
We had an outstanding and great customer experience at the Acura of Hamilton branch. Staffs are all smiles. We met Julia Lioris, Sales Consultant, since day one, she is the BEST, incredibly helpful, friendly, knowledgeable and so sweet. She is also quick in replying to my text and email messages whenever we have questions. Aileen Cunningham, Finance Manager was so kind, accommodating as well. We are very happy and excited when we picked up our brand new 2019 Acura RDX car, it was amazing and very smooth transition. We got nice gifts too! They provided the best experience we’ve had at a dealership yet! We highly recommend the Acura of Hamilton!
Written By: Xtine D
Thank you for the great review. We really appreciate you taking the time to write such a wonderful review, and are so glad you had a great experience! Enjoy your brand new RDX!
October 31, 2018
Written By: Jay L
Hello Jay, Thanks for the great review. Please let us know if you have any feedback on the dealership!
