South Trail Chrysler

February 07, 2025

Written By: Kyle T

February 04, 2025

Lee Pornasdoro and the staff at South Trail Chrysler were so helpful when my car died and I needed a replacement asap. They had me sit in cars in the showroom to see what I felt most comfortable in and then checked their used stock of cars to match my needs. I am so happy with my 2023 Jeep Compass. When I picked up my car they had arranged for my new license plates, installed them and had a representative sit with me a review all the features on my car before I drove off, I could not be happier.

Written By: Jill P

January 29, 2025

My wife and I recently bought a pre-owned vehicle here, we had an excellent experience. Lee helped us out with everything, he was incredibly courteous, knowledgeable, and professional. When we took delivery, Lee went in early that morning to make sure the vehicle was detailed and everything was taken care of. I'd highly recommend Lee and South Trail Chrysler, we are very happy with our vehicle and our experience.

Written By: Andrew L

January 28, 2025

Written By: Станислав Г

January 28, 2025

I found a listing for a vehicle on Marketplace through this dealership. After looking at the vehicle I made an offer that was accepted. The deal was subject to some work that needed to be completed on the vehicle (check engine light was on, and vehicle originally kept cutting out so I couldn’t test drive it right away). During the 3 week period that the vehicle was being fixed there was very poor communication between myself and the sales department, but also it appeared there was poor communication between the maintenance and sales department within the dealership. I often had to call myself to get an update on the vehicle. When we finally made arrangements to pick up the vehicle, the plans kept changing and it ended up the vehicle wasn’t even fixed yet. Another unfortunate incident was that while I was searching on Marketplace one day I happened to notice that the vehicle was listed again, ironically for approximately $5000 more than the original list price. Sadly, this was listed while my offer was still pending. Thankfully we did get our deposit back fairly quickly.

Written By: Brodie H

January 24, 2025

I am so impressed with the service I recieved from South Trail Chrysler. I live out of town and Param Singh was exceptional at communicating and organizing a deal on a specific truck I have been looking for. The truck was exactly as he described and in excellant condition. The negotiated price was very reasonable. No pressure on extra options offered, just information shared. A shout out to Hailey in Finance. All the details went smoothly and I couldnt be happier.

Written By: David J

January 18, 2025

Looking to get into a new ride!! Remember this name!! Rahul Gupta!! Remember this Dealership!! South Trail Chrysler!! South Trail staff does everything to make you welcome! Coffee, water and wait!!! A sports lounge?! Enough about the dealership. Rahul gave me the 10 Star Experience! Thank You Rahul! Yes he’s there for a reason, and yes he’s a salesman. He put zero pressure on me. He listened to what I wanted and what I wanted to spend. Rahul talked to me about the difference in the jeeps and at no point in time did he try to up sell me. Rahul is very knowledgeable about the vehicles and as much as he wanted a sale, he also wanted and succeeded in giving me the greatest experience. Eduardo Matheus also gets a shout out!! Thank you for getting the deal closed and also taking the time in walking me through the fine details. They’re about Family. As such I was treated as they would treat their family. I appreciate all of you!!!

Written By: Sheri F

January 15, 2025

I recently bought a 2024 Jeep Compass here and I had a great experience. Shout out to John - Johnathan Jordan. He was so welcoming, knowledgeable, attentive and taking time to understand my needs without any pressure. He is genuinely honest and offers best advice regardless of your credit. Absolutely no judgement as well. Would definitely recommend asking for him when you get there. His customer service is amazing as he listened and understood my situation and in the end made it all work. I’m grateful and happy. Thank you for all your help John.

Written By: Rowena D

January 14, 2025

Bought a new Pacifica recently and had a bit of a bumpy start with the delivery. BUT, shout out to Rahul for saving the day! This guy really cares about his customers and went above and beyond to fix things for me. He's a total pro and way easier to deal with than his manager (just sayin'). If you're looking for a car at South Trail, ask for Rahul - you won't regret it!

Written By: Elisson G

January 13, 2025

Level of incompetency is unbelievable. Took us less than a minute for them to get a deposit on a vehicle but then something went sideways and end up wouldn’t get a vehicle. so now it’s been more over a month to get a refund on my deposit. Had me drive in to their dealership just to tell me they couldn’t give the money back but only to cut me a cheque which will then take 3-5 business days on top of over a month on waiting. Good luck! with putting your money deposit on any of their vehicles. And if it doesn’t workout they’ll put you and your money on hold! Beware. You’re worthless of their time cause you are no longer buying vehicles from them. That’s absurd

Written By: Adrian R