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Acura of Hamilton

1515 Upper James St , Hamilton, ON, L9B1K2

Member since May 26, 2017

1515 Upper James St Hamilton ON L9B1K2

Overall Score

4.4

Acura of Hamilton

829 Reviews

22
Acura of Hamilton

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Acura of Hamilton Acura of Hamilton
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December 13, 2021

My sales rep Brendan Smith was fantastic! The entire staff was very friendly, Overall a great experience purchasing my new Acura. Thank you Acura of Hamilton

Written By: Joe M

Acura of Hamilton responded on December 14, 2021

Thank you Joe! We are so happy to hear that you had a great experience with Brendan and all of the Acura of Hamilton Team! Your review is very much appreciated!

Acura of Hamilton Acura of Hamilton
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December 12, 2021

Outstanding service dealing with Julia & Jaclyn you will not be disappointed. I recommend everybody to go to Acura of Hamilton and ask for them!!!

Written By: Jennifer H

Acura of Hamilton responded on December 13, 2021

Thank you Jennifer! Both Julia and Jaclyn truly appreciate the kind words and we all appreciate the wonderful review!

Acura of Hamilton Acura of Hamilton
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December 11, 2021

Best experience at a car dealership I’ve had to date and i have been to a few. Dealing with Julia and the staff of Acura of Hamilton is an experience you will love and tell all your friends and family about!!

Written By: Pauline t

Acura of Hamilton responded on December 12, 2021

Thank you Pauline! Julia and everyone here at Acura of Hamilton really appreciate this wonderful review!

Acura of Hamilton Acura of Hamilton
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December 09, 2021

You will not be disappointed visiting Acura of Hamilton! I recently purchased a vehicle from Julia Lioris and then dealt with Jaclyn the business manager it was the beat experience ever!! if you want to feel like your valued customer I highly recommend going to Acura of Hamilton and ask for Julia

Written By: Jack D

Acura of Hamilton responded on December 10, 2021

Hello Jack, Thank you for the wonderful review! We are so pleased to hear about your wonderful experience here.

Acura of Hamilton Acura of Hamilton
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December 07, 2021

I called to book an appointment to get service and my winter tires put on, I was told my still very new winter tires, stored there was thrown out. No notification to me, the customer. Now I have to spend over 2000$ on new winter tires. My fault for thinking common courtesy is something to expect from the Acura brand. I'll be moving on from Acura on my next purchase. Edit for response - I last changed my tires in 2019 winter season, I didn't drive the following season, then covid showed up... is it that difficult to tell a customer to pick up their tires instead of hiding behind fine prints and tossing them.

Written By: Elton J

Acura of Hamilton responded on December 08, 2021

Good day Elton. Although I do understand your frustration in this situation. Please realize that the tires were left here for 2 years without any word. As per the writing on a earlier repair order. Tires that are not claimed after 12 months will become property of Acura of Hamilton. Sadly we cannot hold on to tires longer as we have limited space.

Acura of Hamilton Acura of Hamilton
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November 30, 2021

Julia is awesome! Highly recommended!

Written By: Cindy N

Acura of Hamilton responded on December 01, 2021

Thank you Cindy! We are so pleased to hear you had a great experience with Julia!

Acura of Hamilton Acura of Hamilton
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November 30, 2021

I was at Acura Hamilton a few days ago just browsing for vehicles and was approached by Julia. Julia was extremely helpful and a pleasure to deal with. We then went into the service desk and served by Stephanie who was an absolute delight. Great personality and, very knowledgeable in service maintenance and with scheduling. Highly recommend dealing with Julia and Stephanie when at Acura of Hamilton.

Written By: Patricia S

Acura of Hamilton responded on December 01, 2021

Hello Patricia! Thank you for the wonderful review. We are glad to hear you had a great service appointment with us!

Acura of Hamilton Acura of Hamilton
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November 26, 2021

I had a really good experience at #AcuraHamilton the staff was kind and helpful. I would recommend them to anyone who is looking for a vehicle. Thank you Julia for the great experience.

Written By: Karen G

Acura of Hamilton responded on November 29, 2021

Thank you Karen. We are so pleased to hear that you had a wonderful experience with Julia here at Acura of Hamilton!

Acura of Hamilton Acura of Hamilton
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November 26, 2021

Great Service, always reliable. I have an off brand and whenever I am looking for quick reliable service this is the go to place to go! Stephanie is always so accommodating to get appointments booked even during a busy season. Tire swap on rims , affordable and great workmanship and complimentary car wash is always an added bonus. Keep up the great work Acura!

Written By: Robby M

Acura of Hamilton responded on November 29, 2021

Thank you Robby! Stephanie and the whole service team are happy to be able to accommodate your appointments. Thank you for your business and the wonderful review.

Acura of Hamilton Acura of Hamilton
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November 13, 2021

Quick service as promised. One thing I would suggest is PLEASE ask your mechanics to use baggies or gloves to handle car interiors. After my service, there was grease and dirt all over my steering wheel, emergency brake, and a greasy handprint on my car hood where they slammed the hood. NOT COOL. Wiped the steering wheel and this is my cloth.

Written By: Dale B

Acura of Hamilton responded on November 14, 2021

Hello Dale, Thank you for the honest review. We truly appreciate the feedback and will look into this further.

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