Ancaster Toyota
30 Mason Drive , Ancaster , ON, L9G 3K9
Member since March 06, 2014
30 Mason Drive Ancaster ON L9G 3K9Overall Score
Ancaster Toyota1144 Reviews
605Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Tuneup, tire change and other needed services for 2011 Matrix
June 07, 2017
Wonderful service! Jobs done on time. Great shuttle service....took me to an appointment, then home and then picked me up when car was ready.....thank you!
Written By: SHIRLEY
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View Profiletail light replacement
June 07, 2017
The rear right tail light is defective and has delaminated and taken on water. You told my wife, Joanna that you would not cover it under our extended bumper to bumper warranty because there was some fine print that indicates an exclusion for lenses. The lens is fine. The tail light is defective and delaminating. This is a safety issue since it could cause a short that at best could blow a fuse and render rear running lights, brake lights and turn signals inoperative and at worst cause fire, and should be covered under a recall. I know of other people with the same vehicle that have the same defect in the same tail light on their vehicles. You also told Joanna that you would order the replacement and call her when it arrived. That was on March 29. It is now June 7 and we have heard nothing from you. I can only assume that there is huge demand for this part since the original manufacture was defective. When can we expect to have this issue of safety resolved?
Written By: ROSS
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View ProfileQuick Service
June 07, 2017
Took me in right away & had me back on the road in no time. Can't remember at this point what I was in for. Quite a bit of tome has elapsed from the time of my visit.
Written By: MARGARET
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View ProfileA job done well
June 07, 2017
I had a full service , including all fluids changed , also a full set of tires, this was done reasonably fast and the tires were well priced, a great job was done
Written By: GEORGE
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View ProfileEasy, smooth, excellent service.. financing and follow up on timely manner
June 07, 2017
Great customer service...fact finding and meet customer's expectation.. follow up on time.. fast financing and possession of car... Thank you!..
Written By: PERVIN
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View ProfileToyota Corolla 2017
June 07, 2017
It was a very good first-time car buyer experience. Marc was really helpful and was very thorough showing the features.
Written By: DANIELLE
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View ProfileOrdered Part - Still have not been informed it has arrived
June 07, 2017
During my last service I requested that a passenger-side fog lamp be ordered. The current one has been completely damaged. After that I never heard from anyone that the part had arrived. About a month later I checked with the parts department. They said it had arrived but had been sent back because nobody picked it up. I asked that it be ordered again with a note to contact me when it arrives so that I can schedule a service to have it installed. That was at least 3 weeks ago and still no contact that the part has arrived. I have usually had very good service from Ancaster Toyota since I purchased my Camry in 2012. This is well below your standards. When will I get my passenger-side fog lamp and service to have it installed? Thank you.
Written By: RON
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View ProfileHappy customer
June 07, 2017
I am quite happy with my recent service experience at Ancaster Toyota. The staff were welcoming, professional, and helpful, explained the service needs in detail. When everything is done, the car is clean and sharp like new.
Written By: BAOQIN
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View Profilefriendly and efficient
June 07, 2017
I had immediate attention. Gave me the approximate time and offered the shuttle. The girl was very friendly and helpful. The timing was even quicker than anticipated.
Written By: SUSAN
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View ProfileEnjoyable
June 07, 2017
Most buyers dread going through the automobile process. In my case, most of the buying process was completed over the internet or by telephone.
Written By: DAVID
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