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South Trail Chrysler

6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1

Member since January 10, 2018

6103 - 130th Avenue SE Calgary AB T2Z 5E1

Overall Score

4.5

South Trail Chrysler

2990 Reviews

517
South Trail Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

South Trail Chrysler South Trail Chrysler

Replacement of glass to rear window

November 29, 2021

Very organized no waiting around work done on time staff polite and helpful Very happy with service received thanks Gary

Written By: GARY

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November 29, 2021

Needed a new battery and could be done in a few hours, great & friendly service!

Written By: Aline B

South Trail Chrysler responded on December 08, 2021

That is wonderful to hear Aline, thank you for 5 star review!

South Trail Chrysler South Trail Chrysler

service was great, and super quick. i’m always on the go and need my car back as soon as possible so it’s great that the service is fast.

November 28, 2021

i had my oil changed and tires rotated, and have gotten my car serviced at this location since i bought it. very nice employees who always give me the best price possible (which is very much appreciated for a university student).

Written By: MACKENZIE

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November 27, 2021

Written By: Tawnia J

South Trail Chrysler responded on December 08, 2021

Thank you for the 5 star review Tawnia!

South Trail Chrysler South Trail Chrysler

Happy to never return

November 26, 2021

I came to South Trail Chrysler earlier in the year to have my headrest fix (warranty issue). At the first appointment it was determined that the part was indeed (and obviously) the part they wanted to repair it with was damaged. They located the part in Red Deer and would have it delivered so they had me book another appointment a week later. I showed up and was treated rudely by the employee who told me there wasn’t a part because they’re all on back order and that I should have called before coming in. I was annoyed leaving them. He told me that they had my number and would call when the part came in and not to bother making another appointment. I came across the warranty form again in November, which reminded me to check in. They did have the part! I had been forgotten and they apologized for not letting me know. I made an appointment for 8:30am to have the headrest replaced. By 3:45 I was annoyed and bothered that I still hadn’t received a call! I called and the service manager had to call me back. When he did, my van was done and ready for pickup. When I got my vehicle I was bothered further by the inconsideration of this company as they left all the seat covering plastic and cardboard floor mat in the car PLUS a plastic hair cover left on my passenger seat. Start to finish experience was quite awful and I will not return.

Written By: TRESSA

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November 26, 2021

Written By: MK k

South Trail Chrysler responded on December 08, 2021

We appreciate the 5 star review MK!

South Trail Chrysler South Trail Chrysler
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November 26, 2021

Finely tuned military operation. That’s why I go there for service.

Written By: Blaine S

South Trail Chrysler responded on December 08, 2021

Thanks for the 5 star review Blaine!

South Trail Chrysler South Trail Chrysler
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November 26, 2021

I'm writing this review on behalf of my husband Jeremy Burrows, who recently had his Jeep serviced - Jeremy has a stutter, which often leads to impatient sales people and/or people hanging up on him because they think the line is static. Treavor at South Trail was one of those rare gems, who acknowledged his speech impediment and offered him different ways to communicate (text) to make it easier. He was patient and kind, and although this sort of thing should happen on a regular basis, it doesn't. So thanks Treavor, we really appreciate it! Your customer service definitely goes above and beyond.

Written By: Heather M

South Trail Chrysler responded on December 08, 2021

Thank you so much for taking the time to write such a nice 5 star review Heather. We are so glad we could make the process a bit easier for Jeremy and appreciate the opportunity to serve you.

South Trail Chrysler South Trail Chrysler
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November 26, 2021

Written By: Tj H

South Trail Chrysler responded on December 08, 2021

Thanks for the 5 star review Tj!

South Trail Chrysler South Trail Chrysler
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November 26, 2021

Staff are knowledgeable and friendly. The shuttle drivers are willing to chat with you if you want. Trevor was great when I had 3 big problems with my jeep at the same time.

Written By: Darcy T

South Trail Chrysler responded on December 08, 2021

That is great to hear Darcy! Thank you so much for the 5 star review!

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