St. Albert Dodge
1155 St. Albert Trail , St. Albert, AB, T8N7X1
Member since January 19, 2018
1155 St. Albert Trail St. Albert AB T8N7X1Overall Score
St. Albert Dodge1881 Reviews
61Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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March 24, 2024
Staff is very friendly and accommodating
Written By: Mike S
Thank you for your kind words about our staff! We appreciate your feedback.
March 24, 2024
Received very friendly and helpful service from Mark. He took the time to talk and listen and didn’t rush the process. Will be coming back here from now on.
Written By: Katelynn C
Thank you for choosing us, Katelynn! We appreciate your kind words and look forward to welcoming you back soon!
March 23, 2024
I brought my truck in for routine scheduled by appointment maintenance Oil change (part of my package), 4 new tires to be mounted and balanced ($189) I get the Toyo tires wholesale from a friend, I also had the change the 2 diesel fuel filters ( I normally do it myself in 40 min, but hey I was there for the oil change and tire mounting anyway . I told them I will wait (first one there at 7:00am) Guy says it will take 2 hours... ok maybe they're a little behind from the day before.. but now 5 hours later I get my truck, so besides having to wait 3 extra hours with no explanation or a hint of an apology, I look at the bill, I get charged an hour labour for the fuel filter install, ($195) plus because I brought my own fuel filters which I always do I buy them in bulk, they charged me an additional $60 shop charge….never seen that before. I purchased my last two new diesel trucks from them, but I have noticed that service has been getting worse each visit, It’s time to buy and get my next vehicle serviced at a different Dodge dealership. It’s like buying insurance if you don’t switch it up every so often, the service gets worse and the costs keep going up.
Written By: Terry D
March 21, 2024
Best vehicle purchase experience ever!
Written By: Gerry H
Thank you for sharing your experience with us!
March 21, 2024
Written By: Santana B
Thank you for the 5-star rating!
March 20, 2024
Took alot longer then expected for a oil change and a software update.
Written By: Matt S
We apologize for the delay you experienced during your visit. Your feedback is valuable to us. Feel free to reach out if you need further assistance.
March 20, 2024
Written By: Curtis G
Thank you for the 5-star rating, Curtis! Your feedback is truly appreciated.
March 20, 2024
Shannon Stuht was the salesman for me when I bought my most recent vehicle. He went above and beyond to make sure I got the best deal possible, was honest, and helped me find the vehicle that was the right fit for me!
Written By: Ethan F
Shannon Stuht truly values your satisfaction and it was a pleasure assisting you in finding the perfect vehicle!
March 18, 2024
Incredible Service! Completely satisfied with our vehicle. Saleperson, Shane Hughes went above and beyond, as usual! This is our 2nd vehicle purchase from him. Our son purchased feom him also. Would definitely recommend them if you want to have a positive automobile purchasing experience!
Written By: Shazia A
Thank you for trusting us with your vehicle purchases and for recommending us to others! We appreciate your continued support and loyalty.
March 15, 2024
Just picked up my 23 ram from Mark last weekend at St Albert dodge. He was great, super attentive to details and didn't pressure me into buying something i didn't need / want . Told him exactly what i wanted & he showed me options based on that and didn't try to upsell . Extremely happy with my new truck. Will definitely be back. Way better buying experience this time than the previous dealership i used .
Written By: Robert D
Thank you for sharing your experience, Robert! It's wonderful to hear that Mark provided you with such attentive and pressure-free service, helping you find exactly what you wanted. We appreciate your kind words and look forward to welcoming you back in the future!
