Ancaster Toyota
30 Mason Drive , Ancaster , ON, L9G 3K9
Member since March 06, 2014
30 Mason Drive Ancaster ON L9G 3K9Overall Score
Ancaster Toyota1144 Reviews
605Review Ratings Breakdown
Consumer Reviews
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How I managed to screw up a simple"touch the stars" to rate the experience and inadvertently hit the Ihate it, instead of It,s BEST...........SORRY. ,!! ,
October 13, 2015
Ancaster Toyoto is the BEST! What more need I say??? Seriously, I could not be more pleased.....the service provided for our 2007 Camry hybrid and 2011 Yaris 4door hatch back, is second to none.
Written By: DAVE
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Excellent customer service and very helpful
October 13, 2015
Would recommend Roxanne to family and friends She was extremely helpful, worked with my budget and was very attentive and understanding!
Written By: SONJA
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The service provided was excellent
October 13, 2015
My car was upgraded for the airbag. They provided quick and friendly customer service. It was good experience at the Ancaster Toyota. I would love to do my car servicing also there soon. I They also provide shuttle services which was very helpful.
Written By: PREMILA
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Sabrina Wang is a person that i would purchase another automobile from, her energy level is as good as i would hope from people that i work with
October 13, 2015
Sabrina was very courteous and friendly when I visited Ancaster Toyota. Her constant good humour and willness to chat about what i was looking for and what the company could offer me was very refreshing. When first seeing the vehicle, I liked very much I was still thinking of not buying as I am working contract in Europe for the next while, but after my time with Sabrina, and chatting with my family I changed my mind and extended an offer to purchase.
Written By: JAMES
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Great experience
October 13, 2015
Every time that I have had my car in for maintenance I have been impressed with the quality of service. I trust them completely, and encourage anyone to take your car to Ancaster Toyota for service.
Written By: BREGHAN
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Came up with a cost-effective solution to a problem
October 13, 2015
The lower flap on the front bumper came loose but they were able to fix it without having to replace the whole assembly.
Written By: DAVID
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Last service and warranty work
October 13, 2015
We had service on our 2013 Toyota including a warranties repair. The service was fast, on time, and Heather was very polite and helpful explaining the service to us, timeframe, and asking if we needed a courtesy ride.
Written By: CAROL A
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Purchase of a new vehicle
October 13, 2015
Service was wonderful. Simon is very personable, knowledgeable and a pleasure to deal with. We are thrilled with our new Highlander and wouldn't hesitate to contact Simon with our future business.
Written By: SCOTT
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Service Quality is outstanding. My car is always well looked after and the staff is great!
October 13, 2015
There is no question in my mind that whenever I have a concern, issue or problem the service staff at Ancaster Toyota are ready to address it in a professional and knowledgeable way. I especially appreciate that Heather is there to see if from another perspective - and no matter what my question - she takes it seriously and responds accordingly. Thanks, folks!
Written By: ANNE
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Service appraisal
October 13, 2015
I received ok service. Parts were supposed to have been ordered, emails were not responded to, and it took months to have my concerns met. But in the end Dave was the one to fix things.
Written By: LISA
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