Ancaster Toyota
30 Mason Drive , Ancaster , ON, L9G 3K9
Member since March 06, 2014
30 Mason Drive Ancaster ON L9G 3K9Overall Score
Ancaster Toyota1144 Reviews
605Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Pleasent staff, good used product but box should have been swept clean
June 14, 2017
Love the truck. Andrew's follow up clinched a deal at reasonable price. The shop fixed or serviced the items required but rear brakes are near their end. Gravel and concrete in the box should have been swept out and washed. By contrast the motor compartment was spotless. There was lot's of rubber left on tires. Overall, I got what I payed for.
Written By: JOHN
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View ProfileGood service
June 13, 2017
Went to the Ancaster Toyota dealer for a wheel alignment in the morning. They phoned mysellf when the work was completed
Written By: PASQUALE
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View ProfileService
June 12, 2017
Fixing something that doesnot need fixing is a gimmick and a rip off narsys It is all done sweetly and politely! I have always brought my Camry to Toyota ancaster, and recently I have found overcharging.
Written By: NARSYS
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View Profile2013 Corolla
June 11, 2017
2013 Corolla was due for a oil change and general checkup. Staff was courteous and thorough. They did everything they promised.
Written By: MARILYNN
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View ProfileOil change
June 10, 2017
Very good service as always. The advisor is very polite and answered any question I asked. washed the car when is done.
Written By: GABY
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View ProfileGreat customer service
June 09, 2017
A full service was done on our matrix.Staff explained everything that was going to be looked at.Nice place to spend sometime
Written By: WILLIAM
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View ProfileI felt looked after. The staff were responsive to my needs and tried to tailor my experience to fit my schedule and time constraints. The car I purchased fits my needs to a tee
June 09, 2017
I felt looked after. The staff were responsive to my needs and tried to tailor my experience to fit my schedule and time constraints. The car I purchased fits my needs to a tee I did find there was to much time spent on the upsell of insurance and such. I did the homework and have bought from Toyota before so I knew what I wanted and needed. I did not require the upsell. The manager of the new car department went above and beyond. The finance manager needs to learn some customer service skills and needs to be more aware of being client centred in her approach. The rest of the staff were amazing!!!
Written By: SUSAN
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View ProfileCovered all the services deemed needed, and very pleasantly; provided me a ride home and pick up later.,
June 09, 2017
Our service tech/mechanic did a very thorough job on our vehicle they even returned it to us washed and shinny new.
Written By: KEN
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View ProfileHeart warming
June 08, 2017
the professionalism ; caring and kindness was the utmost .I came up from Nova Scotia and dealing with Ancaster Toyota and staff ; Simon ;Caleb and Frank .To have a general manager like Frank to assure all is well was very kind .Simon went above and beyond his work making sure I was comfortable with my new red car . I am one very satisfied customer .. In my experience I would give over 10 . Excellent service should not go unnoticed
Written By: LORRAINE
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View Profileunder cover for van
June 08, 2017
The under cover (plastic) that needs to be removed when changing oil, was not secured correctly after last oil change, and now its loose and hanging down.
Written By: JOHN
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