+16045306281

Jonker Honda

19515 Langley Bypass , Surrey, BC, V3S6K1

Member since May 15, 2017

19515 Langley Bypass Surrey BC V3S6K1

Overall Score

4.5

Jonker Honda

156 Reviews

25
Jonker Honda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Jonker Honda Jonker Honda
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November 21, 2020

Been very happy with both thier sales and service team over the years. Would definitely recommend Jonker as a reputable dealership that has been a pleasure to deal with.

Written By: Jeff C

Jonker Honda responded on December 11, 2020

Thank you very much Jeff for your positive review and comments regarding our Sales and Service team. Very best regards, Glen Goldhawk, General Manager.

Jonker Honda Jonker Honda
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November 21, 2020

Been very happy with both thier sales and service team over the years. Would definitely recommend Jonker as a reputable dealership that has been a pleasure to deal with.

Written By: Jeff C

Jonker Honda responded on December 15, 2020

Thank you very much Jeff for your positive review and comments regarding our Sales and Service team. Very best regards, Glen Goldhawk, General Manager.

Jonker Honda Jonker Honda
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November 20, 2020

BEST SERVICE OFFICE STAFF EVER!!!!I had bought a used 2006 Honda civic lx on Craigslist. The radio was locked out and needed a code so had to go to honda. I go to Jonker honda and they were do delightfully friendly. I wore a mask as all of them were doing. I gave them a couple numbers linked to my car and got the code and the girl even came out and helped me put it in just because sometimes there's a trick to it. Nice,Courteous, quick and just qn all around pleasant experience all while they were clearly busy and I wasn't and have never spent a dime with them. HIGHLY RECOMMENDED.

Written By: Tony R

Jonker Honda responded on December 15, 2020

Hi Tony, We really appreciate receiving your comments and review. We will be sure to share your favourable remarks with our Service Department. Glen Goldhawk, General Manager.

Jonker Honda Jonker Honda
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November 20, 2020

BEST SERVICE OFFICE STAFF EVER!!!!I had bought a used 2006 Honda civic lx on Craigslist. The radio was locked out and needed a code so had to go to honda. I go to Jonker honda and they were do delightfully friendly. I wore a mask as all of them were doing. I gave them a couple numbers linked to my car and got the code and the girl even came out and helped me put it in just because sometimes there's a trick to it. Nice,Courteous, quick and just qn all around pleasant experience all while they were clearly busy and I wasn't and have never spent a dime with them. HIGHLY RECOMMENDED.

Written By: Tony R

Jonker Honda responded on December 11, 2020

Hi Tony, We really appreciate receiving your comments and review. We will be sure to share your favourable remarks with our Service Department. Glen Goldhawk, General Manager.

Jonker Honda Jonker Honda
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November 20, 2020

I had a great experience trading in and purchasing a vehicle with Ranbir Brar as my salesperson. He really did a great job in explaining me everything about vehicle and took the time to let me try the vehicle in depth.I am fully satisfied that I got a best car that fits me with the help of “Ranbir”. He was so accomodating and very friendly to us . Will definitely go back. I would consider purchasing a vehicle from there, just because of their good service. In the end , I really wanna say thanks to him (:

Written By: navi g

Jonker Honda responded on December 11, 2020

Hi Navi, We are very pleased to hear you had a great experience selecting a vehicle here and the care and attention Ranbir provided you. We will ensure Ranbir receives your thanks. Best regards, Glen Goldhawk, General Manager.

Jonker Honda Jonker Honda
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November 19, 2020

We live in White Rock , but we will never go to W.R. Honda. We will only go to Jonker Honda. Jill went above and beyond normal service requirements, my wife is so pleased with her car, and the service from Jonkers

Written By: John H

Jonker Honda responded on December 15, 2020

Hi John, We are delighted you and your wife are so pleased with the service provided and your complimentary comments about Jill. Thank you, Glen Goldhawk, General Manager.

Jonker Honda Jonker Honda
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November 19, 2020

We live in White Rock , but we will never go to W.R. Honda. We will only go to Jonker Honda. Jill went above and beyond normal service requirements, my wife is so pleased with her car, and the service from Jonkers

Written By: John H

Jonker Honda responded on December 11, 2020

Hi John, We are delighted you and your wife are so pleased with the service provided and your complimentary comments about Jill. Thank you, Glen Goldhawk, General Manager.

Jonker Honda Jonker Honda
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November 19, 2020

Very bad customer service. When you complain they always have something to say. Instead of improving their services, they talk back on you like it did not happen. They wont take a Honda airbag recall because their service manager is rude and power tripper. No wonder you have a bad reviews at BBB.

Written By: Genny Y

Jonker Honda responded on December 15, 2020

Hi Genny, I would appreciate it if you could contact me directly so I may review this customer service issue with you in more detail. Thank you, Glen Goldhawk, General Manager (604)-530-6281

Jonker Honda Jonker Honda
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November 19, 2020

Very bad customer service. When you complain they always have something to say. Instead of improving their services, they talk back on you like it did not happen. They wont take a Honda airbag recall because their service manager is rude and power tripper. No wonder you have a bad reviews at BBB.

Written By: Genny Y

Jonker Honda responded on December 11, 2020

Hi Genny, I would appreciate it if you could contact me directly so I may review this customer service issue with you in more detail. Thank you, Glen Goldhawk, General Manager (604)-530-6281

Jonker Honda Jonker Honda
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November 19, 2020

I used a code reader before I went in to the dealership. (" Highly Recommended") Because my service light was on. I had 6 Cylinder Misfires show up, so I wrote down the codes , I went in for an appointment to get my car looked at. When I arrived I showed them the codes , They plugged the code reader in and walked away for half an hour and charged me 90 Dollars. They told me to come back then charged me another 90 Dollars and told me they need more time . I just pulled out and said no. I received a recall because air bags on this vehicle are discharging, so I went back to this Honda Dealership because now it's free. I waited a few weeks for my appointment, When I arrived nobody was in the shop. I had to leave my car running because of past service issues. I wondered in the shop because someone opened the garage door, nobody was around so I went to the parts office and waited in line but kept checking at my running car. I noticed someone was jumping in my car all of a sudden so I ran outside and stopped him. They weren't even using plastic seat covers or anything. So he exited my vehicle then someone rudely approached me saying I'm kicked out because I tapped the door with my foot running after one of the employees who was not following protocol anyway. This was the service manager. The sales manager told me her name was Katrina Derks . But anyway I have a recall on my air bags and that lady denied my service because I noticed two strangers were hopping in my car with no permission. I don't know who they are and where they came from. I panicked and used my foot to open the door because of covid 19 and it is reasonable, then it turned out that those two guys are working there. Then the service manager kicks me out in a controlling rage and said I was kicked out for life for stopping those two workers entering my car with no permission. No wonder you have bad reviews under the BBB. Seems like you have an excuse for every bad review .... Good for you,

Written By: Gerard J

Jonker Honda responded on December 11, 2020

It is unfortunate this incident took place; however, Jonker Honda has a zero tolerance policy regarding verbal and or physical abuse to any staff member or customer. If you wish to discuss this, please do not hesitate to contact me at (604) 530-6281. Glen Goldhawk, General Manager

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