Ancaster Toyota
30 Mason Drive , Ancaster , ON, L9G 3K9
Member since March 06, 2014
30 Mason Drive Ancaster ON L9G 3K9Overall Score
Ancaster Toyota1147 Reviews
605Review Ratings Breakdown
Consumer Reviews
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Mark kept us abreast of all work done and work needing to be done.
May 28, 2014
Camry was in for basic oil change and maintenance and all went well. However Ken had asked to check the brakes. Before any work was done Mark had called and explained the fee schedule for the looking and fee if work needs to be done the inspection fee would be waived and there would only be the single fee schedule for the cleaning of rotars and replacement (if needed) of pads on the rear. We were aware of all activities being performed on the car.
Written By: KEN
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Continuity of Service
May 27, 2014
It's great to have continuity of service from someone who provides great service! Mark is a great listener and whenever I bring my Prius in for service, I feel confident that he's listened to what's needed and fully communicates that with the person who is doing the work. It's a great relief to know that this is something that I don't need to worry about - I can bring my car in for service and be confident that everything is being handled with integrity and an intention to do great work.
Written By: AVA
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It is a very friendly and welcoming atmosphere.
May 27, 2014
I was in for regularly scheduled maintenance. I was informed what was required to be done. Everything was reviewed with me upon completion of service.
Written By: SHAWN
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they always treat me well
May 27, 2014
Ancaster Toyota always treat me like family, and they keep the service fast and with unparalleled professionalism. They inform me with a friendly attitude, and we all know take care of a Toyota and it will last a long time
Written By: DANIEL
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The service was Excellent from my phone call requesting the service, to the bill when the service was finished.
May 27, 2014
I needed an oil change. I called Heather at the last minute to request this service. She accommodated me on the same day. I was a very happy customer because the rest of my week was loaded, and the oil change, which was already overdo, would have had to wait until next week. The service, as always, was friendly, and professional. I would recommend Ancaster Toyota Service Department to anyone. In fact my daughter and my best friend now take their vehicles to Heather.
Written By: WILLIAM
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GOOD SERVICE EXPERIENCE.
May 27, 2014
BOTH THE 1998 AND 2007 CAMRYS WERE BROUGHT IN FOR SERVICE, WHEEL ALIGNMENT' AND TIRE CHANGES FROM WINTER TO SUMMER.
Written By: DON
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Donna Chivers
May 26, 2014
Always efficient, courteous chech ins. Comfortable, clean waiting with nice coffee. Especially enjoy the Hotti Biscotti at the end! Keep up the great service. It's a pleasure doing business with Ancaster Toyota.
Written By: DONNA
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Retired
May 26, 2014
Our experience has always been that of upmost respect and professionalism while our car is being serviced. Heather's trusted knowledge and pleasant demeanour makes us feel our vehicle is well cared for and we enjoy returning to Ancaster Toyota Service for servicing. Both Sales and Service are a great team to do business with.
Written By: DENNIS
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It was a very positive experience - staff courteous and accommodating.
May 24, 2014
I brought my car in for a regular check-up - grease and oil and had a noise checked which turned out to be a broken spring - so had to have both springs replaced. The drivers who drove us home and then picked us up were very courteous and pleasant people.
Written By: ANGELINE
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There are no staff members associated with this review.
Regular car maintenance
May 24, 2014
I find the staff at Ancaster Toyota to be consistently respectful, friendly and professional. On a few occasions I have had to bring the vehicle in for an emergency repair with no appointment. The service department has always found time to check the car and make necessary repairs within a short time frame. The service department is the #1 reason I purchased my last vehicle from Ancaster Toyota.
Written By: ADELE
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There are no staff members associated with this review.
